People with Medicare
Voicing Your Concerns, Getting Answers
If you have Medicare coverage, not only are you entitled to quality healthcare, but you are also guaranteed access to easy-to-understand information concerning:
Filing a complaint about the quality of healthcare you have received in the past or are undergoing now
Appealing a decision to send you home from a hospital when you feel you should continue to stay there
Appealing a decision to end a course of treatment (such as rehabilitation, nursing home, home health, or hospice care) when you feel you still need those services
Medicare coverage and policies—browse the Medicare website or simply call 1-800-MEDICARE (1-800-633-4227) or TTY/TTD 1-877-486-2048 for the hearing and speech impaired
Your rights and protections under Medicare. For details, please see the free publication "Medicare & You" which is available online or by requesting a printed copy from 1-800-MEDICARE
New video!
View our "Going Home from Hospital" video and learn the steps that all patients and their families should take to ensure a safer transition from hospital to home.
Take an active role in your healthcare
Be sure to review our suggested resources for making healthcare decisions and protecting your health.