As part of our Medicare Quality Improvement Organization contract, Qualis Health provides the following types of services to Idaho and Washington hospitals:
Qualis Health helps all Idaho and Washington hospitals respond to requests from Medicare, such as those related to:
Hospitals are required to give advance notice to Medicare beneficiaries and members of Medicare Advantage plans before their inpatient care is terminated, and to inform them of their right to request an appeal. (Please help us keep our appeals-related contacts up to date.)
Finally, Qualis Health reviews Idaho and Washington requests for Medicare authorization to use an assistant at cataract procedures.
Qualis Health recently taught the "Teach-back" method to staff at PeaceHealth St. Joseph Hospital in Bellingham.
Here is an excerpt of an email, from a staff nurse to her manager, that illustrates its impact:
“I have to begin by saying that I was not really seeing the value of the Teach Back program. I have changed my mind completely and I want to share the reason why with you..."