Improvement Fundamentals
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Quality improvement (QI) is a formal means of analyzing performance and making systematic changes in order to increase both the quality and predictability of an outcome.
Historically, this approach has been used in the manufacturing sector but in recent years has also been applied to healthcare. In medical practice, the focus is on preventing medical errors, morbidity, and mortality. There are numerous models used. A working understanding of QI's fundamental concepts can help you successfully start or maintain quality improvement initiatives within your organization.
The Medicare-funded eLearning Center offers many online, self-guided courses focused on quality improvement fundamentals. You must register in order to access the courses, which are all free of charge. Included are such courses as:
- Quality Basics: Quality Improvement Models
- Quality Basics: The History and Evolution of Quality
- Quality Basics: A Simple Quality Improvement Team—Model for Improvement and PDSA
- Process Mapping
- Methods of Measuring Quality
We are interested in learning about quality improvement initiatives in your organization. If you have made a measurable improvement in the care provided, please consider applying for our Award of Excellence in Healthcare Quality.