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The Agency for Healthcare Research and Quality (AHRQ) Patient Safety Survey

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As a critical part of the Patient Safety project, CMS asks providers to survey their staff twice during the three-year period using the AHRQ Patient Safety Survey. This survey, which has already been extensively researched and utilized in hospitals, has been modified slightly to accommodate the needs of nursing homes as well.

All providers participating in our patient/resident safety work will be expected to administer and score the survey twice over the three-year period.

Deadline for Baseline Survey
If your facility has recently conducted the AHRQ Patient Safety Survey, please notify Paula Parsons. You may be able to use these data as the baseline sample.

If you have not recently conducted this survey, please prepare to administer and score the survey as soon as possible between now and December 2008.

Training and SupportQualis Health will provide support in these activities, including a WebEx training session regarding how to administer and score the surveys.

 

Instructions for accessing the live sessions are provided in the sidebar.

Tools
The following tools are provided to assist your organization in AHRQ survey administration and tracking.

Steps for Administering the AHRQ Survey
This document will provide the basic steps in planning, administering, and tracking survey results.

Survey Timeline
This is project plan timeline in Excel format was developed to help participants in the patient safety program survey process.

Hospital Survey User's Guide
This guide contains instructions on how to conduct surveys for hospitals via several methods and how to score them.

Nursing Home Survey User's Guide
This guide contains instructions on how to conduct surveys for nursing homes via several methods and how to score them.

AHRQ Patient Safety Culture Surveys
Select the survey appropriate to your care setting

Premier Culture Tool for Hospitals
This is the scoring tool developed by Premier, Inc., which contains the data entry sheet and other worksheets for presenting results.

Summary Leadership Models
This one-page executive summary focuses on models to engage senior leadership in patient safety culture change.

Just Culture
This 28-page paper on “Patient Safety and the Just Culture: A Primer for Health Care Executives” describes a Medical Event Reporting System based on Transfusion Medicine (MERS-TM).

Safety Briefings
This is a paper provided by the Institute for Healthcare Improvement (IHI) that explains the concepts and methods for conducting “safety briefings” in a healthcare organization.

Sensemaking
This is a paper titled “Sensemaking Guidelines” developed for The Patient Safety Learning Pilot Extension, a CMS Special Study in 2005 for use in the original ROSC program.

WalkRounds
This is a paper by the Institute of Healthcare Improvement that describes the techniques for senior leader walk-rounds to support and enhance patient safety culture formation in healthcare organizations.